Client Checklist

4 Weeks before Packing Day
  • Tour your house and decide which items should be discarded or donated to charity.
  • Check all electrical appliances to ascertain if the voltage system is the same as your destination country. Also have a thorough clean out. Consider a garage sale.
  • Obtain your family's health records from your doctors also prepare your pet documents if they are coming with you and start booking the tickets.
  • Notify the school that your children are currently attending and inform them of your relocation. Collect letters of introduction and children school records.
  • Give notice to cancel with municipality for your electricity, telephone, cell phone, dstv, any newspapers, magazines, bread and milk deliveries.
3 Weeks before Packing Day
  • Plan to use up most of your food items before the move.
  • Visit your Post Office to sign up for redirection service, so that your mails will be directed to the preferred new address.
  • Advise friends of your change of address and remember about your pet if they staying.
  • Notify your banks also the credit card to have the accounts closed or transferred.
2 Weeks before Packing Day
  • Decide which items you'll pack, and which ones you'd like us to pack. If you have some items to store or some to go by air, it is important that you label it before the packers arrives to avoid any mix-up.
  • For items ‘not going', please remove or place these items in one corner or in the spare room. Please mark ‘Do Not Remove' on the large items that you do not wish to take.
  • We are not allowed to pack such flammables as gasoline, fireworks, matches, cleaning fluids, bottled gas; also aerosols, acids, caustic drain cleaners, etc.
  • Remind your spouse to bring home any items that he/she has in the office that require packing.
1 Week before Packing Day
  • Place things you want to be packed together in separate areas, for example, air or storage, items not going, etc to avoid any mix-ups.
  • Anything we're packing should be left in its original place. It's easier and safer, for example, to pack glassware right from the cabinet that it's kept in.
1 Day before Packing
  • Defrost, clean and dry refrigerator & freezer. Recommend to air dry for at least 24 hours.
  • Plan to carry passport, air tickets, important documents and valuables with you.
  • Pack suitcases, includes all items you will need until the arrival of your shipment. Be sure not to pack your passport.
  • Carry all your valuables and important papers with you. All others valuables (i.e. cash, jewellery, watches, cell phone, etc) should be removed and placed under lock before the packers arrive.
The Packing Day
  • Show the team leader around the house and tell them exactly what is to go and what isn't.
  • Packing and moving house is very thirsty work for everyone involved. Keep the kettle boiling or cool drink and the biscuits flowing. It’s important to have a positive working environment.
  • Take a walk around with the team leader to ensure that all the items to be moved have been placed on the container. This is your responsibility to make sure nothing is left behind. Check behind doors, in cupboards and on the walls. You would be surprised how often people keep looking at a clock on the wall, but never remember to take it down. Once everything is loaded, sign the inventory list and keep a copy. We take care of everything from here, Thank you.